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Security Tips

 

 

Report a Lost or Stolen Card

Credit
800-883-0131
727-570-4881 (calls outside
the US)

ATM / Debit
9 am - 4:30 pm M-F
(772) 563-2212 (ask for
bookkeeping dept.)
After hours: 800-582-6075
206-352-4950 (calls outside
the US)

 

Below are some Security Tips Oculina Bank would like to share to help protect our customers from fraud and identity theft. When it comes to you keeping your personal financial information safe, it's important to be proactive. Check back frequently for updates to our security tips.

  •   Use trusted security software and set it to update automatically. In addition, use these computer security practices.
  •   Don't email personal or financial information. Email is not a secure method of transmitting personal information.
  •  Only provide personal or financial information through an organization's website if you typed in the web address yourself and you see signals that the site is secure, like a URL that begins https (the "s" stands for secure). Unfortunately, no indicator is foolproof; some phishers have forged security icons.
  •  Review credit card and bank account statements as soon as you receive them to check for unauthorized charges. If your statement is late by more than a couple of days, call to confirm your billing address and account balances.
  •  Be cautious about opening attachments and downloading files from emails, regardless of who sent them. These files can contain viruses or other malware that can weaken your computer's security.

Smartphone and Tablet Users…Oculina Bank cares about your security!

Our Mobile App:

  • Available at Google Play or iTunes Stores, 128-bit encryption
  • Customizable to better watch and protect your money
  • Text alerts to protect your money whenever your debit card is used
  • Additional alerts to know when your accounts reach certain balances

Remember to always protect yourself if your device is lost or stolen:

  • Password protect your device with a strong password
  • Enable the automatic screen locking features on your device
  • Securely store your device name, model and serial number(s) in case of theft
  • Don’t store passwords on your device for other secure websites
  • Consider a remote wiping apps to protect your data in case your device is lost or stolen

Protect your device from threats:

  • Make sure your device is updated frequently and has the latest security protection
  • Beware of fraudulent emails, text messages, calls or voicemails. Keep your personal information protected
  • Beware of bad and/or malicious apps; get apps from a reputable source like Google Play or the iTunes store. Review the apps privacy policy and what information they can access on your device prior to downloading.